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Aug 29, 2010

FIX: Outlook Error When Clicking on Hyperlinks

The problems affects Outlook 2003-2010
The error comes in the following ways:

This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator.
or in Hebrew:

פעולה זו בוטלה עקב מגבלות החלות על מחשב זה. נא פנה למנהל המערכת

The Problem:
the problem is related to corrupt registry settings for HTML links.
According to Microsoft you need to use this article to fix the issue:
http://support.microsoft.com/kb/310049

The Solution:

I've found it much easier to follow these steps:

1. Download and run this registry fix for HTML links:
    http://www.dougknox.com/xp/fileassoc/html_association_fix.zip
    Note that you need to extract the Reg file from the zip, double-click on it and approve the request
    to update the Registry.
 *   This method works fine on Windows XP/Vista/7

How to Unlock Gmail Account for POP3 Access



We suggest making some adjustments in your mail client's settings so you aren't always prompted to enter your username and password. Please check the following settings in your mail client:
  • Make sure that you've entered your full email address (e.g. username@gmail.com)
  • Re-enter your password to ensure that it's correct. Keep in mind that passwords are case-sensitive.
  • Make sure your mail client isn't set to check for new mail too often. If your mail client checks for new messages more than once every 10 minutes, your client might repeatedly request your username and password.
For Regular Gmail Users-  please follow the steps below to resolve the problem:
  1. Open your web browser and sign in to Gmail at http://mail.google.com/mail. If you see a word verification request, type the letters in the distorted picture and finish signing in.
  2. Close your browser and try accessing your messages in your email client again.
  3. If you're still having problems, disable all mail clients you're using to read Gmail messages. (If you use one at work and one at home, please disable both.)
  4. From the computer on which your logins are failing, visit http://www.google.com/accounts/DisplayUnlockCaptcha
  5. Enter your Gmail username and password, and the letters in the distorted picture.
  6. Once you have successfully logged in, restart your mail client and try to download your mail.
If you're using a Google Apps email address, please instead follow the steps below:
  1. Open your web browser and sign in to Google Apps at http://mail.google.com/mail/a/[yourdomain]. If you see a word verification request, type the letters in the distorted picture and finish signing in.
  2. Close your browser and try accessing your messages in your email client again.
  3. Disable all mail clients you're using to read mail. (If you use one at work and one at home, please disable both.)
  4. From the computer on which your logins are failing, visit https://www.google.com/a/[your domain].com/UnlockCaptcha. Be sure to fill in your domain name in the URL.
  5. Enter your email username and password, and the letters in the distorted picture.
  6. Once you have successfully logged in, restart your mail client and try to download your mail.

Aug 2, 2010

TIP: How to Restore Outlook Desktop Icon in Windows 7/Vista

After Installing Office 2007/2010 on Windows 7/Vista you're missing the Outlook icon on the desktop.
This icon is useful more than just to start Outlook (which can also be replaced by a simple shortcut...).
It is also has the ability to get you right into the Outlook Control Panel, same as clicking on the Control Panel Mail icon.

To restore this special icon you need to add a simple key to the registry. follow these instructions to make the tweak:


Step 1
Go to the "Start" menu and select "Run." (Type "run" and hit "Enter" after clicking the "Start" menu in Windows Vista and 7.)

Step 2
Type "regedit" in the search line and click "OK" to start the Registry Editor.

Step 3
Browse to the following registry entry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\ CurrentVersion\Explorer\Desktop\NameSpace

Click the "NameSpace" key.

Step 4
Click the "Edit" menu option in Registry Editor's window and select "Add." Type the following in the "Key" field {00020D75-0000-0000-C000-000000000046} and click "OK."

Step 5
Go to your desktop and click the "F5" key to refresh it and the Outlook icon should appear. You may have to log off and then log back in to see the icon.

That's it!

Have fun with Outlook :)