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Jul 27, 2010

BSOD Fix: STOP: c000021a The Windows Logon Process system process terminated unexpectedly with a status

you get a BSOD like this when you boot your Windows XP:
STOP: c000021a {Fatal System Error}



The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000034 (0x00000000 0x0000000)


The system has been shutdown.
 
Microsoft suggest this article with step-by-step instructions:
http://support.microsoft.com/kb/156669/en-us
 
I've found it easier to fix by booting using ERD Commander 2007 and using the System File Repair Wizard.
it will scan your Windows folder and will repair the corrupted files. the process takes less than 5 minutes and you're up and running again.
 
it is advised to run a disk scan like Chkdsk, to make sure the problem didn't raised because of a HD problem. in most cases the cause is unsuccessful updates/installations.
 
Good Luck,
Yaron

Jul 26, 2010

Fix: Windows XP Ask for Activation but is Already Activated

Fix it using the following article from Microsoft:


Manually remove the script that interferes with Windows activation

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756  How to back up and restore the registry in Windows

Before you start

To complete these steps, you must have the following:
  • The Windows XP CD. Or, access to a folder that contains the files from the i386 folder on the Windows XP CD.
  • An account that has administrator rights and permissions.

Step 1: Start the computer in safe mode

  1. Start the computer.
  2. After the computer runs the Power On Self Test (POST), press F8 repeatedly to open the Windows Advanced Options menu.
  3. On the Windows Advanced Options menu, use the arrow keys to select Safe Mode, and then press ENTER.
  4. Use the arrow keys to select the Windows operating system that you want to start, and then press ENTER.
  5. When the computer is running in safe mode, log on by using an account that has administrator rights and permissions. Then, click Yes in the message that states that Windows is running in safe mode.

Step 2: Start Registry Editor

Click Start, click Run, type regedit, and then click OK.

Step 3: Remove the RESETS registry subkey

  1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
  2. Expand SOFTWARE, and then expand Microsoft.
  3. Expand Windows NT, and then expand CurrentVersion.
  4. Expand Winlogon, and then expand Notify.
  5. Under Notify, right-click RESETS, and then click Delete.
  6. Click Yes to confirm the removal of the RESETS subkey. 

    Note Do not exit Registry Editor. You must use Registry Editor in "Step 4: Modify the registry to deactivate Windows."

Step 4: Modify the registry to deactivate Windows

  1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
  2. Expand SOFTWARE, and then expand Microsoft.
  3. Expand Windows NT, and then expand CurrentVersion.
  4. Under CurrentVersion, click WPAEvents.
  5. In the right pane (topic area) of Registry Editor, right-click OOBETimer, and then clickModify.
  6. Click to put the pointer in the Value data box. Then, modify any character that appears in the Value data box.
  7. Click OK.

    Note This step deactivates Windows.
  8. Exit Registry Editor.

Step 5: Rename the corrupted Windows activation file

  1. Click Start, click Run, type cmd, and then click OK.
  2. At the command prompt, type the following command, and then press ENTER:
    ren %windir%\system32\WPA.dbl wpa.old
    This command renames the WPA.dbl file to WPA.old.

Step 6: Determine the CD or DVD drive letter

  1. Insert the Windows CD.
  2. Click Start, and then click My Computer.
  3. Note the CD drive letter or the DVD drive letter that appears under Drives with Removable Storage. You have to use this drive letter in the next step.

Step 7: Replace the corrupted Windows activation file

  1. Click Start, click Run, type cmd, and then click OK.
  2. At the command prompt, type the following command, and then press ENTER:
    expand drive :\i386\wpa.db_ %windir%\system32\wpa.dbl
    In this command, replace drive with the letter of the drive that contains the Windows CD.

    For example, if the Windows CD is located in drive D, the command appears as follows:
    expand d:\i386\wpa.db_ %windir%\system32\wpa.dbl
    This command extracts a copy of the Wpa.dbl file from the Windows CD. Then, it puts this file in the System32 folder of the Windows installation.
  3. Examine the output that appears at the command prompt. If the command runs successfully, information that resembles the following appears:

Microsoft (R) File Expansion Utility Version 5.1.2600.0 Copyright 

(C) Microsoft Corp 1990-1999. All rights reserved. 

Expanding d:\i386\wpa.db_ to c:\windows\system32\wpa.dbl. d:\i386\wpa.db_: 

2222 bytes expanded to 2126 bytes, -5% increase.


  1. Type exit, and then press ENTER to exit the command prompt.

Step 8: Remove the files that are associated with the script

  1. Click Start, and then click Search.
  2. Under What do you want to search for, click All files and folders.
  3. In the All or part of the file name box, type the following, and then click Search:
    reset5.exe; reset5.dll; reset5.dat; reset5.dt*; srvany.exe
    This action performs a search for all the following files:
    • Reset5.exe
    • Reset5.dll
    • Reset5.dat
    • Reset5.dt*
    • Srvany.exe
    Note If you use a different search tool such as Windows Desktop Search, use this tool to search for each of these individual files.
  4. In the results pane of the Search Results dialog box, right-click each file, and then click Delete.
  5. Click Yes to confirm the removal of the file.
  6. When you have finished removing these files, exit the Search Results dialog box.
  7. Restart the computer and let Windows restart in normal mode.

Step 9: Reactivate Windows

  1. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click Activate Windows.
  2. If the Windows Product Activation Wizard prompts you to activate Windows, follow the instructions in the wizard to activate Windows.
  3. Restart the computer, and then repeat step 1 of "Step 9: Reactivate Windows" to start the Windows Product Activation Wizard again. You take this step to verify that the wizard does not prompt you to activate Windows again.
  4. If the Windows Product Activation Wizard displays a "Windows is already activated" message, click OK to exit the wizard.