Event ID: 11 - Source: CAPI2
The Automatic Root Certificates Update component is designed to automatically check the list of trusted authorities on the Microsoft Windows Update Web site. The following steps will resolve this error message:
- Delete the folder: C:\Windows\System32\config\systemprofile\AppData\LocalLow\Microsoft\CryptnetUrlCache\Content
- Delete the folder: C:\Windows\System32\config\systemprofile\AppData\LocalLow\Microsoft\CryptnetUrlCache\MetaData
- Delete the registry keys found below HKEY_LOCAL_MACHINE\Software\Microsoft\SystemCertificates\AuthRoot\Certificates
- Reboot.
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