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Showing posts with label NOD32. Show all posts
Showing posts with label NOD32. Show all posts

Apr 4, 2011

Fix: ESET NOD32 Antivirus Missing the License Expiry Date

If you are using ESET Smart Security or ESET NOD32 Antivirus 4.0, or ESET Smart Security or ESET NOD32 Antivirus 3.0, your license expiration date can be viewed at any time from the main program window. NOTE: Please allow 24-48 hours after entering your new username and password for your updated expiration date to display.



How To Check License Date:
1.Open the main program window by clicking the ESET icon next to the system clock or by clicking Start All Programs ESET ESET Smart Security or ESET NOD32 Antivirus.

2.From the main menu, click Protection status. The expiration date is displayed next to License valid until to the right.


Fix Missing License Date
If your version 4.0 ESET security product is not displaying the correct license expiration date, you can verify the validity of your product license, which will cause the current expiration date to appear. To verify your product license, follow the steps below:

1.If you see Display: Standard mode in the lower left corner of the main program window, toggle to Advanced mode by clicking Change... and then clicking Yes to confirm or by pressing CTRL + M on your keyboard.

2.Click Help Verify license validity from the top menu.
An alert will display your updated license expiration date. Click OK to close it.

Apr 29, 2010

Fix: NOD32 Antivirus "Failed to read firewall configuration" Error

Symptoms:
You install ESET NOD32 antivirus on a Windows system and keep getting 
error messages saying:
 "Failed to read firewall configuration"
Even if you try to uninstall and re-install, the error remains..

How to Fix:
follow these steps for full cleanup of the NOD32 leftovers and a successful installation:

Uninstall ESET and then do the following: (please note: some of these files/folders/drivers/ may not be there, which is OK)

Boot into Safe mode

1. Delete files and folder

Folders:
C:\Program Files\ESET
C:\Documents and Settings\All Users\Application Data\ESET
C:\ProgamData\ESET (vista)

Registry keys:
-HKEY_CURRENT_USER\Software\ESET
-HKEY_LOCAL_MACHINE\Software\ESET

2. Go to Window's Services and disable ESET Services
a. ESET Service
b. ESET Http Server

3. Go to Device Manager and disable drivers for ESET.

a. In Device Manager, go to View on the menu bar and select "Show Hidden devices". This opens up "Non-Pug and Play Drivers" in devices manager .
b. Disable "ehdrv" and "epfwtdir" drivers.

Boot back into normal mode and download "Windows Installer Cleanup Utility":
http://support.microsoft.com/default...b;en-us;290301

Run this program and make sure ESET is gone from the list.

Make sure you have the latest Windows Update and any other anti-virus program removed.

Reinstall ESET.



Note:
It is recommended to install SP1 or SP2 for a Vista system.
Also, always make sure you try to install the latest version of the antivirus from ESET.