You install ESET NOD32 antivirus on a Windows system and keep getting
error messages saying:
"Failed to read firewall configuration"
Even if you try to uninstall and re-install, the error remains..
How to Fix:
follow these steps for full cleanup of the NOD32 leftovers and a successful installation:
Uninstall ESET and then do the following: (please note: some of these files/folders/drivers/ may not be there, which is OK)
Boot into Safe mode
1. Delete files and folder
Folders:
C:\Program Files\ESET
C:\Documents and Settings\All Users\Application Data\ESET
C:\ProgamData\ESET (vista)
Registry keys:
-HKEY_CURRENT_USER\Software\ESET
-HKEY_LOCAL_MACHINE\Software\ESET
2. Go to Window's Services and disable ESET Services
a. ESET Service
b. ESET Http Server
3. Go to Device Manager and disable drivers for ESET.
a. In Device Manager, go to View on the menu bar and select "Show Hidden devices". This opens up "Non-Pug and Play Drivers" in devices manager .
b. Disable "ehdrv" and "epfwtdir" drivers.
Boot back into normal mode and download "Windows Installer Cleanup Utility":
http://support.microsoft.com/default...b;en-us;290301
Run this program and make sure ESET is gone from the list.
Make sure you have the latest Windows Update and any other anti-virus program removed.
Reinstall ESET.
Note:
It is recommended to install SP1 or SP2 for a Vista system.
Also, always make sure you try to install the latest version of the antivirus from ESET.
Boot into Safe mode
1. Delete files and folder
Folders:
C:\Program Files\ESET
C:\Documents and Settings\All Users\Application Data\ESET
C:\ProgamData\ESET (vista)
Registry keys:
-HKEY_CURRENT_USER\Software\ESET
-HKEY_LOCAL_MACHINE\Software\ESET
2. Go to Window's Services and disable ESET Services
a. ESET Service
b. ESET Http Server
3. Go to Device Manager and disable drivers for ESET.
a. In Device Manager, go to View on the menu bar and select "Show Hidden devices". This opens up "Non-Pug and Play Drivers" in devices manager .
b. Disable "ehdrv" and "epfwtdir" drivers.
Boot back into normal mode and download "Windows Installer Cleanup Utility":
http://support.microsoft.com/default...b;en-us;290301
Run this program and make sure ESET is gone from the list.
Make sure you have the latest Windows Update and any other anti-virus program removed.
Reinstall ESET.
Note:
It is recommended to install SP1 or SP2 for a Vista system.
Also, always make sure you try to install the latest version of the antivirus from ESET.