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Apr 1, 2009

Office 2003 Activation Wizard disappears when you use the telephone option to activate a Microsoft Office 2003 license

Symptoms:
The Microsoft Office 2003 Activation Wizard disappears when you use the telephone option to activate a Microsoft Office 2003 license.

Resolutions:
To resolve this behavior, follow these steps:
  1. Click Start, and then click Run.
  2. In the Open box, type the following location:
    C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data
  3. Click OK.
  4. In the Windows Explorer Data folder, click Folder Options on the Tools menu, and then click the View tab.
  5. Under Advanced settings, click to select the Show Hidden Files and Folders option, click to clear the Hide Extensions for Known File Types check box, and then click OK.
  6. Right-click the opa11.dat file, and then click Delete.
  7. Close the Data folder, and then start any Office 2003 program to start the Office 2003 Activation Wizard.
Reference: MS-KB 875452

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